Small changes for the urban teacher :: Education Teaching Learning Papers

Small changes for the urban ascertainer I think there are a banding of minds going to waste in our urban environments, minds that could be reinventing the world, but are, for some reason, only keeping themselves d throw and out of a culture that needs them. why are there so a few(prenominal) college bound kids graduating from our urban schools, and why are the ones who do go to college so ill-prepared when its obvious how capable they are? I claim that it is potential to change how we t from each one in a manner that doesnt take more time, but yields more opportunities for the multicultural classroom to learn.Treismans article was not only a big resource, but a huge inspiration for my paper and personal goals. Being from a rural community, I feel in truth under-educated when it comes to the urban community. He gave me a lot of information, some of which I would have assumed, but was reassured to see it in writing, and some of which I would not have thought up with on my own. A nother resource I used was Problems and Solutions in Urban Schools edited by Gwendolyn Duhon. It was a very helpful tool, and written by numerous different authors, which was great for getting a few different voices behind my arguments. A final resource for me was decent a Successful Urban instructor by Dave Brown. This book probably helped me more personally than specifically for this paper. I loved that it went over so many an(prenominal) of the questions I have had and left atomic pile of room for personal reflection.I would like to begin by saying that every instructor has his or her own personality, and the incorporation of that could alter some of the specifics of each of my principles,but I do believe the general make-up of the principles to be universal. I think that the best substance my principles could be summed up would be in three stages Pre-classroom, Firstweek, and Yearlong, each having equal importance. Pre-classroom would be the most time consuming of the sta ges, because it involves reevaluating all of your mathematical content knowledge. I think drastic changes would occur if the teacher could spend even one week, part-time, prior to the class, reading and questioning the text book. You could familiarize yourself with every hang-up you have, operative them out as you go. You could take notes of possible hang-ups the students will have and the basics they will need to overcome these.Small changes for the urban teacher Education inform Learning PapersSmall changes for the urban teacher I think there are a lot of minds going to waste in our urban environments, minds that could be reinventing the world, but are, for some reason, only keeping themselves down and out of a culture that needs them. Why are there so few college bound kids graduating from our urban schools, and why are the ones who do go to college so ill-prepared when its obvious how capable they are? I claim that it is possible to change how we teach in a manner that doesnt take more time, but yields more opportunities for the multicultural classroom to learn.Treismans article was not only a big resource, but a huge inspiration for my paper and personal goals. Being from a rural community, I feel very under-educated when it comes to the urban community. He gave me a lot of information, some of which I would have assumed, but was reassured to see it in writing, and some of which I would not have thought up with on my own. Another resource I used was Problems and Solutions in Urban Schools edited by Gwendolyn Duhon. It was a very helpful tool, and written by many different authors, which was great for getting a few different voices behind my arguments. A final resource for me was Becoming a Successful Urban Teacher by Dave Brown. This book probably helped me more personally than specifically for this paper. I loved that it went over so many of the questions I have had and left plenty of room for personal reflection.I would like to begin by saying that every teacher has his or her own personality, and the incorporation of that could alter some of the specifics of each of my principles,but I do believe the general make-up of the principles to be universal. I think that the best way my principles could be summed up would be in three stages Pre-classroom, Firstweek, and Yearlong, each having equal importance. Pre-classroom would be the most time consuming of the stages, because it involves reevaluating all of your mathematical content knowledge. I think drastic changes would occur if the teacher could spend even one week, part-time, prior to the class, reading and questioning the text book. You could familiarize yourself with every hang-up you have, working them out as you go. You could take notes of possible hang-ups the students will have and the basics they will need to overcome these.

Essay --

While social media has played an integral role in many an(prenominal) prominent international events, there is a clear drawback to the technology, which the world witnessed in the horrific events in the recent brutal terrorist attack in Kenya.The shooting at the Westgate Premier Shopping Mall in Nairobi, which began Sept. 21 and lasted until Sept. 24 and resulted in 72 deaths, appears to be a highly sophisticated undertaking, and social media was a satisfying component with Al-Shabaab, a Somali-based Islamist group, claiming responsibility for the attack in Kenya.As the attack began, and during the three days in which the gunmen held hostages in the shopping mall, there were regular chitter dispatches from the terrorists. Whats more, the terrorists exploited Twitter in an attempt to explain the rationale for the attacks.In fact, Al-Shabaab has had a series of Twitter accounts over the years and each of them has been hang up under a clause in the terms of service that bars direct threats of violence. Still, the terrorist group simply as is quite easily done creates youthful Twitter accoun...

What is Voice Recognition? :: essays research papers

First off, what is voice recognition technology? illustration recognition is a computer application that lets people control a computer by intercommunicateing to it. In other words, rather than using a keyboard to communicate with the computer, the user speaks commands into a microphone (usually on a headset) that is connected to a computer. By speaking into the microphone, users can do two things. First, they can tell their computers to execute commands such as open a document, savechanges, delete a paragraph, plain move the cursor--all without touching a key. Second, users can write using voice recognition in conjunction with a standard word processing program. When users speak into the microphone their words can appear on a computer screen in a word processing format, ready for revision and editing.Voice recognition has gained tremendous popularity over the past few years. It has gone from imagination, to rumor, to reality and this trend is not going to stop. It this will be be tter explained by Jeffrey C. Scott from calculator Shopper in the paragraphs below. The ability to interact with computers by talking to them may help bridge the gap between human beings and machines. Once deemed a fantastical glimpse into a science-fiction-like future, voice-recognition technology has undergone several significant developments recently, and it now seems destined to move us toward a humanized computer interface. But thats for the future. At present, voice-recognition technology at its better(p) lets us focus on our daily tasks and needs rather than on the computers commands and syntax. Imagine inputting all your requests, numerous e-mail messages, routine correspondence and numerical selective information simply by telling them to the computer. Executives with limited typing skills, individuals who are physically challenged, and users who suffer from pain associated with the repetitive motion of typing can all reach from voice-recognition applications. In fact, almost anyone can profit from this technology, though it may take some adjustment and a little patience to scale the learning curve.Todays voice-recognition products are notably easier to use than those of the past. In addition, veterans of voice recognition should find that the new and improved dictation systems require substantially less training and customization.The Virtues of planning Training a voice-recognition system consists of a defined dictation session where you are prompted to say words, phrases, and sentences. This exercise, which can take anywhere from 20 minutes to an hour and a half, allows the computer to become accustomed to your pronunciation.

Psychological Conflicts In Literature(1) :: essays research papers

We all experience psychological conflicts, knowingly or unknowingly. They involve psychological conflicts among our thoughts, emotions, and rational thinking. It may be the most dangerous conflict of all due to the battleground in which it take place in -- our mind.There are many examples of psychological conflicts in the stories we have read. In "Leiningen Versus the Ants" by Carl Stephenson, Leiningen battled not only on his South American plantation, but in his mind. He struggled with the issue of running away and let the ants take over his plantation. He wasnt a quitter and enjoys the mental aspects of things. But when the ants and the reality of death came, he had to resolve the conflict whether to stay or flee. This was especially confessedly when he ran to the dam wheel. He could of fled then or died, but he chose to try to save the plantation and workers. He was set about with the conflict living or, possibly the greatest psychological conflict, which he resolved when he chose to run to the wheel.In "The Contents of the Dead Mans Pockets" by Jack Finney, Tom also faced a psychological conflict. The story was mainly focused on his physical conflict, but near the end he experienced psychological conflict. As with Leiningen, Tom faced the choice to die or to live, and he realized with that conflict how much his wife meant to him. He overcame the conflict when, as we read, the yellow paper flew out the window again, but he left to be with his wife.In "Blues Aint No Mockinbird" by Toni Cade Bambara, Granny experienced a psychological conflict with her past treatment and her current conflict with Smiley and Camera. She struggled to break and maybe actually kill them or fall into depression, but she was successful in winning the conflict.

Lady Macbeth- Character Changes Throughout The Play :: essays research papers

To metamorphose ones character through years of experience and mount up is salutary. To deteriorate ones character through a short period of fast decisions and unsure actions is perilous. maam Macbeth proves the truth to this theory. The impulsive mistakes and power-hungry tactics littered the journey Lady MacBeth paves throughout this play that ultimately ends in her death. She feels overwhelmed by all that is happening, both physically and mentally, and decides to end her own life. The Tragedy of Macbeth, by William Shakespeare illustrates two seemingly median(a) nobles whose lives intertwine in a whirlwind of power, corruption, and the supernatural resulting in their descents. They were both so wrapped up in this greedy world they failed to consider the consequences of their actions more realistically. Macbeth started to go for to the belief that deeds "must be acted ere they be scannd,"(III.IV.140). Lady Macbeth in particular loses sight of rationality from the plays beginning to end. She feigns an image of cruelty and believes she can handle the intrusion of unearthly evil in her mind and soul. She presents a seemingly stable foundation of control in which she clutches with an branding iron fist. As Macbeth becomes less dependent on his wife, she loses more control. She loses control of her husband, but mostly, of herself, proving her vacillating truth. Lady Macbeths character gradually disintegrates through a preposterous portrayal of unyielding strength, an unsteady control of her husband and shifting involvement with supernatural powers.Throughout the duration of play Lady Macbeths truly decrepit and unguarded record is revealed. Lady Macbeth has been the iron fist and authority icon for Macbeth, yet deep down, she never carried such traits to begin with. This duality in Lady Macbeths character plays a huge role in planting the seed for Macbeths downfall and eventual demise. At the beginning of the play, Lady Macbeth is introduced as a d ominant, controlling, heartless wife with an obsessive ambition to achieve kingship for her husband. Her weak, sheltered, unsure and unstable condition is only revealed at the end of the play. However, the audience begins to see hints of this hidden nature by the manner in which Macbeth addresses her. Contrary to her supposed ruthless nature, her husband regards her as a pure being. He attempts to shield her from foreign agencies by saying, Be innocent of the knowledge, dearest chuck, (III.II.45). It is only in private that Lady Macbeth shows her weaknesses.

Chad Essay -- essays research papers

ChadChad is one of the most underdeveloped countries in the world becauseof its climate, geographic location, and a lack of alkali and naturalresources. Its main cash crop that is helping its economy is cotton, whichaccounts for 48% of exports.1 The industry of Chad is mainly based on processingagricultural products. It is run by a republican government and its legalsystem is based on French civil law system and Chadian customary law. The recent chairman is Idriss Deby and head of government is Prime Minister JosephYodoyman Chad had gained its independence from France on August 11, 1960. Itsnational holiday is held on the same day every year.The geography of Chad is in general pastures and meadows. Chad is located inCentral Africa and is between the Central African Republic and Libya. The ingrained area is 1,259,200 km2, and the land area is 1,259,200 km2.2 The add size inarea of Chad is slightly more than three times the size of California. The landboundaries of Chad are Camero on (1,094 km), Central African Republic (1,197 km),Libya (1,055 km), Niger (1,175 km), Nigeria (87 km), and Sudan (1,360 km).3 Allof these countries total to 5,968 km. Chad is landlocked which has no coastline.It has no marital claims. The disputes between Chad and otherwise countries is thatLibya claims and occupies the 100,000 km2 Aozou Strip in the far north. The yeararound climate is tropical in the south, and desert in the north. The terrain isbroad, arid plains in the center, desert in the north, lowlands in the south andmountains in the northwest. The natural resources are petroleum, uranium, natron,kaolin, and fish. The land use consists of arable land (2%), permanent crops(0%), meadows and pastures (36%), forest and woodland (11%), and other (51%).4The irrigated land used is 100km2. Its environment is hot, dry, dusty harmattanwinds occur in the north, drought and desertification affecting much of thesouth, and subject to plagues of locusts.The people of Chad rely on agricu lture for survival. The totalpopulation is 5,350,971 people. The growth rate of the population is 2.13%. Thebirth rate is 42.21 births / 1,000 population. The death rate is 20.93 deaths /1,000 population. The migration rate is 0% migrants / 1,000 population. Chadsdeath at infancy is at a great risk at 134 deaths ... ...s. The exchange rates arecommunaute Financiere Africaine Francs (CFAF per US $1 - 274.06 in January 1993,264.69 in 1992, 282.11 in 1991, 272.26 in 1990, 319.01 in 1989, and 297.85 in1988.8 Chads pecuniary year is a calendar year.The highways in Chad total to 31,322 km, 32 km bituminous, 7,300 kmgravel and laterite, and the remainder is unimproved earth.9 Inland waterwaysare 2,000 km navigable. Airports total to 69. The usable airports total to 55.Permanent-surface runways total to 5 airports. The telecommunicationsdepartment in Chad is a fair system of radio communication move forintercity links broadcast stations - 6am, 1fm, limited television service manyfaciliti es are inoperative 1 Atlantic Ocean INTELSAT earth station.Chads defense forces consist of the branches, manpower, and defenseexpenditures. In the branches there is the Army and the Republican Guard. In themanpower availability males get on from 15 to 49, total count is 1,246,617 fit formilitary service 647,908 reach military age is 20 and annually 52,870.10 Indefense expenditures the exchange rate conversion is $58 million and 5.6% of GDP.

Chad Essay -- essays research papers

ChadChad is one of the most underdeveloped countries in the world becauseof its climate, geographic location, and a neediness of infrastructure and naturalresources. Its main cash crop that is helping its economy is cotton, whichaccounts for 48% of exports.1 The industry of Chad is mainly based on processingagricultural products. It is make for by a republican government and its legalsystem is based on French civil law system and Chadian customary law. The juvenilepresident is Idriss Deby and head of government is Prime Minister JosephYodoyman Chad had gained its independence from France on August 11, 1960. Itsnational holiday is held on the same day every year.The geographics of Chad is mostly pastures and meadows. Chad is located inCentral Africa and is between the Central African Republic and Libya. The totalarea is 1,259,200 km2, and the land area is 1,259,200 km2.2 The total size inarea of Chad is slightly more than three times the size of California. The landboundaries of Ch ad are Cameroon (1,094 km), Central African Republic (1,197 km),Libya (1,055 km), Niger (1,175 km), Nigeria (87 km), and Sudan (1,360 km).3 Allof these countries total to 5,968 km. Chad is landlocked which has no coastline.It has no marital claims. The disputes between Chad and other countries is thatLibya claims and occupies the 100,000 km2 Aozou Strip in the far north. The yeararound climate is tropical in the south, and desert in the north. The terrain isbroad, dry plains in the center, desert in the north, lowlands in the south andmountains in the northwest. The natural resources are petroleum, uranium, natron,kaolin, and fish. The land use consists of arable land (2%), permanent crops(0%), meadows and pastures (36%), forest and forest (11%), and other (51%).4The irrigated land used is 100km2. Its environment is hot, dry, dusty harmattanwinds occur in the north, drought and desertification affecting much of thesouth, and subject to plagues of locusts.The people of Chad rely on tillage for survival. The totalpopulation is 5,350,971 people. The growth rate of the population is 2.13%. Thebirth rate is 42.21 births / 1,000 population. The death rate is 20.93 deaths /1,000 population. The migration rate is 0% migrants / 1,000 population. Chadsdeath at infancy is at a great risk at 134 deaths ... ...s. The exchange rates arecommunaute Financiere Africaine Francs (CFAF per US $1 - 274.06 in January 1993,264.69 in 1992, 282.11 in 1991, 272.26 in 1990, 319.01 in 1989, and 297.85 in1988.8 Chads fiscal year is a calendar year.The highways in Chad total to 31,322 km, 32 km bituminous, 7,300 kmgravel and laterite, and the remainder is unimproved earth.9 Inland waterwaysare 2,000 km navigable. Airports total to 69. The usable airports total to 55.Permanent-surface runways total to 5 airports. The telecommunicationsdepartment in Chad is a fair system of radio communication stations forintercity links imbue stations - 6am, 1fm, limited television service manyfaciliti es are inoperative 1 Atlantic Ocean INTELSAT earth station.Chads defense forces consist of the branches, manpower, and defenseexpenditures. In the branches there is the Army and the Republican Guard. In themanpower availability males age from 15 to 49, total count is 1,246,617 fit for soldiers service 647,908 reach military age is 20 and annually 52,870.10 Indefense expenditures the exchange rate conversion is $58 million and 5.6% of GDP.

Learning Community Essay

Nowadays the popularity of online learning is swiftly increasing and more students prefer distance learning to traditional as it offers plastered benefits. Walden University offers students opportunities to receive highly-qualified education and to save time on other important things as job, families, etc. What is Walden University? Walden University is an accredited institution which provides engaging learning experience both(prenominal) for professionals and non-professionals.The mission of the University learning community is to attract extraordinary students and to make positive social impact. training Community is represented by diverse and vibrant skill and dedicated students. Faculty members be able to enrich online learning community offering wide range of experiential and educational backgrounds. All members are happy mentors and highly-talented memorizeers who are fully committed to Universitys core values and mission to provide educational accesses, social change a nd professional excellence.Moreover, members of learning community teach the values of integrity and quality. Students of learning community are mid-career professionals who are willing to gain professional achievement and to remain dedicated to carriagelong learning. All students are allowed to exchange their ideas and to share diverse perspectives with other faculty members, as sanitary as with fellow students nationwide. It becomes apparent that relationships within community are professional and, at the same time, friendly-oriented.Further, faculty and staff at Walden University will help to balance education with professional and personal commitments. Essential resources are available for mastering skills paternity Center, world-class library, tutoring, etc. Scholar-practitioners develop all degree programs and they continually visit courses to make sure they possess all modern updates relevant to profession elect. Learning community offers also international perspective. Ev ery student becomes a member of international community with more than 270,000 members online.More than 50 campuses are in 16 countries. Every student may enter the Laureate International Network and to be provided with excellent opportunity to expand international viewpoint and to put one over obtained cognition to professional life. The most important moment to admit is that Walden University learning community strongly believes that knowledge is the most valuable as it is the most effective fashion work for greater good. In other words, Walden University calls for social changes.Students and faculty members are willing to improve social and human conditions. They create ideas how to promote individual development, as well as development of organizations, communities and society as a whole. The goal of learning community is to help students to become scholar-practitioners and to conduct scholarly researches in the chosen field. The mission is to provide diverse learning communit y with friendly-oriented relations and with the opportunity to become scholar-practitioners.It is necessary to underline that learning community of Walden University has influenced both my professional life and the life of the whole society as Walden University promotes the values of knowledge, integrity, quality, honesty and fairness which are the most important in contemporary world. I can apply knowledge not only to critical societal challenges, but also to advance the greater good and social relations. I really appreciate the Walden University offers unaccompanied online courses as it offers certain benefits for me.To be a member of society means being concerned with everyday human relations, emotions and interpersonal skills and Walden learning community gives much(prenominal) a chance. Financial benefits of online courses are ability to save money spent on housing, transportation and food and ability to keep part-time as well as full-time job at the same time. Walden Univers ity gives and excellent opportunity to be involved into interactive teamwork between students groups i. e. ability to correspond with other students from diametric parts of the world.Walden University offers modern way of learning which gives an opportunity to master skills and to save time on family, friends and job.ReferencesOnline Degree About Walden University. Retrieved June 10, 2008, from http//info. waldenu. edu/aboutwalden. php Walden University Official Website. Retrieved June 10, 2008, from http//www. waldenu. edu/ Walden University Online Degree Programs. Retrieved June 10, 2008, from http//www. worldwidelearn. com/waldenu/index. php

Managing Customer Relations Essay

This helps them to gather guests feedback by collating the responses and discussing active them during oppositions, to see if there is an alternative, or a solution to the problem. However, not all feedbacks can have a solution as there argon shortages of certain resources such as manpower, turnover rate and space in shop area. Overall, nourishment For fantasy is a successful organisation despite not having a CRM organisation. They are able to generate high profits any month due to loyal clients and guests who browse that area.Companys Background solid provender for cerebration is a Food and Beverage Restaurant (F& angstrom unitB) that sells western-styled food. It started out as a cafe in North Bridge Road. After a few years of establishment, the company decided to open another outlet at a close localisation principle of a larger space and closed down the cafe. Currently, there are 2 outlets (Queen Street and Botanical Gardens). They sell a variety of foods including sa lads, pastas, pancakes, cakes and desserts. The company has 2 selling points that differentiate them from other restaurants.First, the ambience provides a good place for customers to relax and hang out with family or friends. The overall layout emits a homely touch. exploitation recycled distributor points, they decorate the restaurant with 540 jars of emptied pasta sauce. Secondly, they practice societal marketing concept by giving back 10% of their yearly profit to charity organizations. Their 5 missions include Give clean water, Feed good food, Make poverty history , Teach them all and Inspire kind acts. (Refer to appendix A) CRM Planning surgical growthThrough the interview conducted, we found out that Food for Thought have yet to implement CRM system. However, they are considering implementing it after the organization is stable. Food for Thought connects with their customers through with(predicate) the use of Facebook and Twitter by learning customers assumes and wants. Their target markets are the SMU students and the people working around the area of their location. In order to increase the sense of their organization, they place their advertisement on the SMU daily newsletter and provide promotions for the students.Food for Thought staffs focuses on creating customers experience in order to progress to consanguinity with the customers. The staffs recognize their loyal customers and create a personal friendship with them. Likewise for new customers, the staff leave create a customer human race as they exercise relationship marketing. CRM Implementation Process In our opinion, Food for Thought has the basic foundation for implementing CRM system as they focus on managing customers experience. They start out by creating a Facebook page in order to encourage feedbacks from the customers.The management then analyzes the comments before deciding appropriate measures that should be carried out. Even though Food for Thought doesnt have a CRM syste m, they collect their customers name card and sent out emails to update them on divers(a) promotions and competitions. They initiated the use of smart-phone apps such as chope. com or hungrygowhere. com to provide customers the convenience of making a reservation online. On the other hand, they are able to track their customers expense and number of times of reservation made. When queried on why they have yet to implement CRM system, Mr.Pala stated that the organization will only consider implementing a graceful CRM system when the organization faces the situation whereby there is a need to analyze customers needs and wants to an extent. Impact of CRM on Sales and Marketing strategy Food for Thought sales strategy focuses on the need to develop solutions to meet customers specific needs. The management team conducts a meeting every two weeks to review on the feedbacks mentioned through email, Facebook and Twitter (as mentioned above) to analyze on the customers needs.They collect verbal feedback from different customers and inform them about their menu recommendations based on customers individual needs and preferences. While they are collecting payments from the customers, the staffs will focus on being dialogue-oriented by engaging in small talks with the customer to understand their needs better before stating the feedback of the food to the head chef. The head chef will then derive alternative recipe to meet and satisfy the customers needs.Through the use of sales forces, Food For Thought is able to process customer breeding quicker to meet customers need. They focus on sales force automation by using key account management such as the POS system to tabulate monthly and yearly sales. The sales activities allow them to identify the most favorable and least favorable items, via this method they will up-sell the most favorable item to the customer while considering removing the least favorable items. The use of social media has provided the staffs with i nformation to identify and differentiate their customers.By using this method, the staff will then be able to create a different marketing strategy to interact and customize various offerings to suit the needs of individual customers. For example, premium seating (bar table) are provided to their loyal customers, this allows the customers to not only observe the chefs method of cooking but also engage in small talks with the staffs. Food For Thought focuses in building relationship. They believe in procureing true loyal customers by creating strong relationships through exchanging information while engagingin dialogues with the customer. Through this method, customer knowledge will increase and therefore strengthening the relationship with the customer. Most of the loyal customers are under the undivided loyalty. They come from the workplace located nearby and only dine at Food for Thought. sure customers are more profitable as they help to spread positive word-of-mouth about the organization. Food For Thought implements retention strategies to the customers. One of which would be by rewarding loyal customers for example, SMU students are entitled to 5% discount.This develops effective acquisition strategies to encourage word-of-mouth referrals for the customers. Loyal customers are entitled to preferential treatment as the organization treat loyal customers like family and refer to them by their name. Outcome of CRM implementation With limited resources, Food For Thought has to identify their desirable customers. Without CRM system, it is difficult to analyze customer from the restaurant. Food For Thought is before long in the stage of developing comprehensive CRM therefore they do not have a fixed answer of the success or go againsture in implementing CRM in this restaurant.The current CRM implementation process has help gain customer knowledge, customer satisfaction and help building up the relationship with the customers. As Food For Thought is a dev eloping business, there are rooms for improvement in the CRM implementation. They measure the effectiveness of CRM program through customer feedback. Using the feedbacks provided, the management is able to know the satisfaction of customers regarding the service or food of the restaurant. Unlike other restaurant that focuses on being profit-orientated, Food For Thought is customer-orientated.This implies that customers experience is more important than the profit gained. Moreover, customer interaction provides a measurement for the effectiveness of program. This shows that restaurant should improve on their service to retain existing customers. The increase in customer touch point will lead to an increase in opportunity in gaining customers knowledge thereby creating a learning relationship between the organization and the customers. polish and future plans of companys CRM strategy We have concluded that Food for Thought is a successful organization, wherethey focus on building c ustomer relationship rather than being profit-oriented. When there is a relationship built with the customers, trust will be built, and because Food for Thought believes in being customer-oriented, they never fail to recognize their loyal customers, which in turn would make the customers feel recognized and good, therefore bringing returned business. Not only do they build and strengthen the relationship with their external customers, Food for Thought has also built and strengthened the relationship with their internal customers, namely their co-workers.Food for Thought has also place customer satisfaction as their upmost priority, which is also another factor whereby they are successful in retaining their existing customers or acquiring new customers. Food for Thought currently has no plans to implement CRM yet as it is still a small organization. However, according to Mr. Pala, he has claimed that when the time comes when the organization faces the situation whereby there is a nee d to analyze customers needs and wants to an extent, it is then they will implement CRM, for now, they want to focus more on relationship building with their customers.Lesson Learnt Food for Thought and many other organizations faces the same problem which is the lack of manpower. Such situations are unavoidable and the turnover rate is usually higher in the F&B business as most locals prefer other lines of job than F&B. One way to overcome this problem is to have some(prenominal) employees, mainly the supervisor, to be on standby. Another method to overcome this problem would be to implement self-service in the outlet. However, Mr. Pala has claimed that this method may hinder the process of building relationship with the customers.Being customer-oriented, they value their loyal customers by treating them as a part of their family. Through this strategy, Food for Thought is able to build customer relationship and strengthen the bond between the organization and the customers. They gain customers trust by providing service beyond expectation by acquiring close to the customers and engaging small talks with the customer, proving that they value the relationship with each individual customer. All customers are equal, regardless of them being loyal and long-term or new, quoted from Mr.Pala. They practice building customer relationship through breaking the ice by engaging in small dialogues with the customers either when they order food or upon settling the bill. When queried on how each and every staff managed to practice building customer relationship, Mr. Pala replied with the answer indicating that practice comes from the inner heart. They believe that by strengthening the bonds with every staff and treating them like a family will naturally bring out the courage in each and every staff to build a relationship with the customers.

History of Typography Essay

First of all, what is typography? Typography is the art of letter forms being organized into certain rowing or sentences. Typography came from the Greek word typos which means form and graphe which means writing.Most people would agree that a German man named Johannes Guttenberg was the one who invented typography. onward Guttenberg, everything had to be scribed by hand which was very time consuming. Guttenberg also created blackletter, the first ever character. Since blackletter looked very compact, a man named Nicolas Jensen invented the first ever Roman typeface during the 15th century. Since Jensens typeface was made of straight lines and regular curves, it was easier to be read compared to the blackletter typeface.After Roman letters, the italics typeface was created during the late 15th century by Aldus Manutius.During the 18th century, a man named William Caslon created a typeface called Old Style. A a few(prenominal) decades later, John Baskerville created a variety of ty peface which is now called Transitional. A few years later, a French man named Didot and an Italian man named Bodoni created typefaces that are classified as Modern.During the second industrial revolution, advertising needed rising typefaces. Letters got taller, wider, and even weirder.Since the typefaces during the 19th century were so complex, the early 20th century brought something simple. A man named Paul Renner from Germany created a typeface called Futura which was based on simple geometric shapes.In 1957, Helvetica was introduced. Some would call this the worlds most favorite typeface.The world of typography changed with the introduction of the computer and it leave continue improving since technology is constantly improving too.

Determination of Density Essay

Purpose To determine the densities of aluminium and coat cylinders Density is the relationship surrounded by the mass of an object and its volume. Sometimes constriction can be easy to sense. If two objects rush exactly the same shape and size, the denser one may witness heavier. If their densities are close together, it can be hard to tell the difference. It gets really tough if you are dealing with materials that have really different sizes or very different shapes. The only way to decide the density of an object is to measure its mass and its volume, then divide. Ex. Density= grass/Volume ProcedureFor Aluminum1. turn over the aluminum cylinders individually on the analytical balance to the nearest 0.0001g and show the weights 2. With a vernier caliper, measure the diameter of each cylinder to the nearest 0.01cm and record 3. Again, using the vernier caliper, measure the length of each cylinder to the nearest 0.01cm and record 4. Compute the volume of each cylinder by usi ng the radiation diagram V= (3.14d2h)/4 For Zinc1. Weigh the zinc cylinders individually on the top loading balance to the nearest 0.01g, and record the weights 2. Place enough irrigate in a 100mL graduated cylinder to cover the object. Record the volume of water to the nearest 0.1mL by reading the bottom of the meniscus 3. Place the zinc cylinder in the graduated cylinder. Read the new volume and determine the volume for each piece of zincDataDensity of ZincMass1 104.0168gVolume1 18mLDensity1 5.7780g/cm3Mass2 92.8178gVolume2 15mLDensity2 6.1876g/cm3Mass3 72.2115gVolume3 10mLDensity3 7.2215g/cm3Mass4 55.3077gVolume4 9mLDensity4 6.1453g/cm3Mass5 35.2653gVolume5 7mLDensity5 5.0379g/cm3 medium Density 6.079g/cm3Density of AluminumMass1 26.48gVolume1 6.28mLDensity1 4.22g/cm3Mass2 21.50gVolume2 5.01mLDensity2 4.30g/cm3Mass3 17.58gVolume3 4.14mLDensity3 4.25g/cm3Mass4 13.10gVolume4 2.92mLDensity4 4.48g/cm3Mass5 8.68gVolume5 2.04mLDensity5 4.25g/cm3Diameter = 1.025cmAverage Density 4.29g /cm3ConclusionsThe densities of both objects were successfully determined. The average density of the aluminum cylinders was 4.29g/cm3, and the density of the zinc cylinders was 6.079g/cm3. Both of these values seem reasonable, and the zinc seems to be slightly heavier than the aluminum. The density of the zinc cylinders was found using the volume by displacement method, and the volume of the aluminum cylinders was found by the formula method V= (3.14d2h)/4. Problems with the equipment may have possibly introduced error into the measurements.The 100mL graduated cylinder used to find the volume of the zinc cylinders was only marked in 10mL increments, requiring estimation for levels in between. The volume of the aluminum cylinders required the use of the vernier caliper to measure the diameter and the length of each cylinder. Improper use of the vernier caliper may have change the measurements received for the aluminum cylinders. The error introduced by these problems was slight, ho wever, and the calculated densities for both objects are probably quite reliable.